Questback comes in two different editions, each with a unique experience tailored to your use case.
Get started with surveys.
Improve your organisation, products and service.
Enterprise grade Experience management.
Always with Questback | Starter | Business | Enterprise |
---|---|---|---|
Create unlimited surveys | |||
Collect unlimited answers | |||
Distribute via e-mail, link, tokens or QR code | |||
Smart notifications | |||
Follow-up and case handling | |||
Trusted email deliverability | |||
30 High quality templates | |||
Resources, Tutorials and Manuals | |||
Webinars and online training | |||
Online Onboarding | |||
Phone and email support | |||
Personal Customer Success Manager | |||
InsightLab - Professional Services (Included if explicitly stated in agreement.) | 10h | 20h | 40h |
CX Edition | Starter | Business | Enterprise |
---|---|---|---|
3 Additional CX multi-language templates | |||
Opt-out manager | |||
Quota settings on quest and questions | |||
Batch reporting | |||
Website pop-up | |||
Report tabs | |||
Scheduled Exports | |||
Quest quarantine & Quest delay | |||
Advanced opt-out manager | |||
Panels for market research |
EX Edition | Starter | Business | Enterprise |
---|---|---|---|
3 Additional EX multi-language templates | |||
Advanced hidden identity | |||
Batch reporting | |||
Report tabs | |||
Scheduled Exports | |||
ESG |
Plan features | Starter | Business | Enterprise |
---|---|---|---|
Multi-language survey | |||
Folder management | |||
Smart integration with dynamic links | |||
Custom tokens | |||
Distribute with SMS (Included if explicitly stated in agreement.) | |||
Multi-quest comparison | |||
Multi-factor authentication (MFA) | |||
Single Sign-On (SSO) | |||
API access | |||
Approval process module | |||
Password protect your Quest | |||
Questback IQ | |||
SPF + DKIM |
Starting April 2023, all license plans launched prior to 2023 are converted into clearer purpose-built editions of EX and/or CX. These will range from Starter, Business and Enterprise. For more information, please contact your Customer Success Manager.